ROI Analysis - Assumptions					Customer A - Overview Link
ROI analysis for a company similar to Customer A
The following data was collected by our consultant during a needs analysis meeting
Admin Employees
Average Employee Salary	£17,500
NI (10%)	£1,750
Overheads of Employment per Employee	£17,200		Includes adminstration, management, space, IT support etc.
Total Cost of Employment per Employee	£36,450
Productive Hours per Day	6.50
Sickness pa	13.00		National average is 14
Bank Holidays pa	8.00
Annual Leave pa	22.00
Total Employee Cost per Productive Hour	£25.84
Documents
# Document Titles	20
Versions Each pa	4
# Concurrent Versions	2
Components per Document	5.00		Tabs, Covers etc.
Average Document Manufacturing Cost	£18.00
Average ReStock Qty	50
Non-Document Items
# Stock Lines	5
Average Manufacturing Cost	£2.00
Average ReStock Qty	1000
Orders
Restock Orders pa	337
Pallet/Restock Order	1.00
Shipping Orders pa	500
Documents per Ship Order	6.00
Non-Doc Items per Ship Order	12.00
Packaging Cost per Ship Order	£1.00
Shipping Cost per Order	£7.50
Manufacturing Cost per Order	£132.00
# Consignment Progressed pa	500
Efficiency
Turnaround Missed Delegates or Packs	5%
Stock Redundancy	10%
Tracking Inability re-sends	3%
Errors - resend	3%
Complaints	3%
Disatisfaction Effect on Re-orders	5%
Maverick Spending	10%
Other
GP Markup (%) of Total Costs	125.00%
Rent/Rates Warehouse/Office £'s per sq ft	£20.00
Space sq ft	750